Week 2{Intro to Banquet]

In my third week of my internship. i met with Debbie, the manager of the banquets at the Albany Marriott. She is associated with he food and beverage department, and the sales department. She is in charge of making sure that meetings and banquets run good and make sure that everything is OK. Her short goals are to make everything run smooth and accurate. in the hotel all the employees follow the basic calender. Her main issues are the guests issues. she wants to make sure that everyone is happy and pleased. I think that am a good in the banquet room because i work with fast food at McDonald's and i know a lot about customer needs and their satisfaction of their needs. i hope to learn how to carry trays with one hand because it seemed like it was fun and interesting to learned. i didn't expect to see clean rooms but everything was cleaned and neat. Also they do all the cleaning themselves. The Marriott's banquet GSS is 100%.